Frequently Asked Questions

Everything you need to know about the Ivelyn Botanical Body Oil, your order and our 90-day money-back guarantee. Can't find your answer? Email us at info@ivelynbody.com.

About the Body Oil

How to apply?

Step 1: Shower first — warm water opens up your skin and gets it ready to absorb.

Step 2: Apply straight after, while your skin is still warm. 2–3 pumps onto your arms, chest, or wherever you need it most.

Step 3: Massage in using circular motions until fully absorbed. No residue, no waiting.

Step 4: Stay consistent. Use it daily and you'll start seeing real change in 3–4 weeks.

Will this actually work if I've tried creams before and nothing happened?

Creams are water-based — and water is repelled by your skin's natural lipid barrier. That's why they sit on the surface and disappear within an hour. This oil is biologically compatible with your skin's own lipids, which means it absorbs through the barrier and reaches the deeper layer where crepey skin actually starts. Creams were never getting there. This does.

How quickly will I see results?

Most women notice their skin feeling softer and more hydrated within the first 1–2 weeks. Visible improvement in crepey texture typically becomes noticeable at 3–4 weeks with consistent daily use. Results build week by week — the longer you stay consistent, the more pronounced the change.

Is it greasy? Can I get dressed straight after?

No. It absorbs fully within minutes of massage, leaving skin feeling velvety rather than oily. Apply, massage until absorbed, and get dressed as normal.

Which body parts can I use it on?

Arms, chest, hands, thighs, stomach — wherever your skin has lost its firmness and texture. If crepey skin is there, this oil works there.

Apply 2–3 pumps and massage into the area for a few minutes after your shower. That's it. Same ritual, every day — and your skin starts to rebuild from the inside out.

Is it safe for sensitive skin?

Yes. The formula is free from parabens, synthetic fragrances and silicones — the ingredients most likely to cause irritation on mature skin. It's been dermatologist-reviewed and tested on all skin types. If you have a specific sensitivity, check the full ingredient list and consult your dermatologist if needed.

What's in the Botanical Body Oil?

Six hand-picked botanicals do the heavy lifting: Wakame Algae (restores structure and density), Brazil Nut Oil (rebuilds elasticity), Passionflower Seed Oil (repairs the skin barrier), Rice Bran Oil (carries the actives deeper), Argan Oil (firms and adds glow) and Vitamin E (protects your progress).

Full ingredient list:
Caprylic/Capric Triglyceride, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Oryza Sativa (Rice) Bran Oil, Squalane, Rosa Canina (Rosehip) Fruit Oil, Bertholletia Excelsa (Brazil Nut) Seed Oil, Camellia Japonica Seed Oil, Argania Spinosa (Argan) Kernel Oil, Passiflora Edulis (Passionflower) Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Undaria Pinnatifida (Wakame) Extract, Tocopherol (Vitamin E), Ascorbyl Tetraisopalmitate (Vitamin C), Bisabolol, Vanilla Planifolia Fruit Extract.

Orders & Shipping

Do you offer free shipping?

Yes. Every order ships for free with full tracking:

  • Canada: Free Tracked Shipping with Canada Post
  • Australia: Free Tracked Shipping with Australia Post
  • New Zealand: Free Tracked Shipping with NZ Post
How long does delivery take?

Processing time: 1 to 2 working days
Shipping time: 4–7 working days

You can find all details in our Shipping Policy.

How can I track my order?

As soon as your order ships, you'll receive an email with your tracking number. You can also follow your parcel any time via Track Your Order in the menu.

Which currency will I pay in?

Prices are shown and charged in your local currency: Canadian dollars (CAD) in Canada, Australian dollars (AUD) in Australia and New Zealand dollars (NZD) in New Zealand.

Returns & Guarantee

What if I don't see results?

We back every order with a 90-day money-back guarantee. Use it daily for the full period — if you don't see a visible improvement in your skin's texture and firmness, contact us and we'll refund you in full. No questions asked.

How does the money-back guarantee work?

See visible results with zero risk. Ivelyn Botanical Body Oil comes with a complete satisfaction promise — if you don't see a difference, we'll make it right with a full refund, no questions asked.

If you don't see visible results within 90 days, simply let us know and we'll process your full refund straight away.

Email: info@ivelynbody.com

How do I request a refund?

Simply email us at info@ivelynbody.com with your order number and we'll take care of the rest. Read the full terms in our Refund Policy.

Subscriptions & Support

How does Subscribe & save work?

Choose Subscribe & save 50% on the product page and your Body Oil is delivered every month, so you never run out mid-routine. The subscription includes a minimum of 2 deliveries; after that you can skip, pause or cancel anytime.

How can I contact you?

Our team is ready to help you, any time you need. Email us at info@ivelynbody.com or use our contact form.